New Patient Checklist

We fully believe in the vaccine schedule and its inherent ability to protect our children and community.

We work hard to not overuse antibiotics and carefully assess our patients for the need for antibiotics.

We educate and follow evidence-based guidelines and in doing so do not recommend routine dispensing of antibiotics without seeing our patients.

We want to provide full medical care for your child and thus want to be contacted first to help facilitate specialty care or determine if your child needs urgent attention, an office visit, or supportive care at home

As your medical home, we expect you to contact our office before scheduling a specialist appointment.

We want to be involved in coordinating your child’s care and ensure that your child is sent to the most appropriate specialist.

Please remember to ask for a report from the specialist after your visit.

We know you are busy, so we strive to have our office run efficiently for our patients.

We will expect you to be comfortable with utilizing our patient portal to stay up-to-date with your child’s medical care.

Please contact our office to schedule your child’s appointment.

When speaking with the scheduler, let them know of your specific concerns to allow for the appropriate amount of time for your child’s appointment.

We do have our schedule open for well visits up to 12 months in advance.

We make every effort to meet the needs of all our patients, this includes our availability throughout the week and scheduled office hours on the weekend for sick visits.

Please review our office hours and see if they work for your family.

We always have a physician on call after hours.

Please contact our office if you are running late for your scheduled appointment.

We do reserve the right to ask you to reschedule if you have missed your appointment time as this would cut into another family's scheduled appointment.

Our goal will always be providing quality time and care with each office visit.

If you have 3 or more missed appointments without notification, your child may not be able to continue care at our practice 

Please message us during office hours for non-urgent questions.

We have a physician on call every day 24 hours a day for urgent concerns.

We encourage you to contact our on-call physician after hours before heading to the emergency room, except in the case of a true emergency, when you should call 911.

Please make sure that we have your most up-to-date insurance.

You may always contact our office or check with your specific insurance provider regarding your coverage.

We expect our families to be knowledgeable about their specific insurance coverage, including deductibles and coinsurance.

Our fees, including no-show fees and form fees, are listed in our policies.